Organizational behaviour

(ORG-BEHVR.AS1) / ISBN : 978-1-64459-552-7
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About This Course

The Organizational Behaviour course is designed to provide you with a solid foundation in the field of organizational behaviour. This course will equip you with the knowledge and skills needed to navigate the complex dynamics of modern workplaces and become an effective leader. The course helps you explore the basics of organizational behaviour, including the history, theories, and key concepts and learn about organizational structure and design, including their impact on employee behaviour and organizational effectiveness.

Skills You’ll Get

1

Preface

  • About OpenStax
  • About OpenStax Resources
  • About Organizational Behavior
  • Additional Resources
2

Management and Organizational Behavior

  • The Nature of Work
  • The Changing Workplace
  • The Nature of Management
  • A Model of Organizational Behavior and Management
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Critical Thinking Case
3

Individual and Cultural Differences

  • Individual and Cultural Factors in Employee Performance
  • Employee Abilities and Skills
  • Personality: An Introduction
  • Personality and Work Behavior
  • Personality and Organization: A Basic Conflict?
  • Personal Values and Ethics
  • Cultural Differences
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
4

Perception and Job Attitudes

  • The Perceptual Process
  • Barriers to Accurate Social Perception
  • Attributions: Interpreting the Causes of Behavior
  • Attitudes and Behavior
  • Work-Related Attitudes
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
5

Learning and Reinforcement

  • Basic Models of Learning
  • Reinforcement and Behavioral Change
  • Behavior Modification in Organizations
  • Behavioral Self-Management
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
6

Diversity in Organizations

  • An Introduction to Workplace Diversity
  • Diversity and the Workforce
  • Diversity and Its Impact on Companies
  • Challenges of Diversity
  • Key Diversity Theories
  • Benefits and Challenges of Workplace Diversity
  • Recommendations for Managing Diversity
  • Summary 
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
7

Perception and Managerial Decision Making

  • Overview of Managerial Decision-Making
  • How the Brain Processes Information to Make Decisions: Reflective and Reactive Systems
  • Programmed and Nonprogrammed Decisions
  • Barriers to Effective Decision-Making
  • Improving the Quality of Decision-Making
  • Group Decision-Making
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
8

Work Motivation for Performance

  • Motivation: Direction and Intensity
  • Content Theories of Motivation
  • Process Theories of Motivation
  • Recent Research on Motivation Theories
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
9

Performance Appraisal and Rewards

  • Performance Appraisal Systems
  • Techniques of Performance Appraisal
  • Feedback
  • Reward Systems in Organizations
  • Individual and Group Incentive Plans
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
10

Group and Intergroup Relations

  • Work Groups: Basic Considerations
  • Work Group Structure
  • Managing Effective Work Groups
  • Intergroup Behavior and Performance
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
11

Understanding and Managing Work Teams

  • Teamwork in the Workplace
  • Team Development Over Time
  • Things to Consider When Managing Teams
  • Opportunities and Challenges to Team Building
  • Team Diversity
  • Multicultural Teams
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
12

Communication

  • The Process of Managerial Communication
  • Types of Communications in Organizations
  • Factors Affecting Communications and the Roles of Managers
  • Managerial Communication and Corporate Reputation
  • The Major Channels of Management Communication Are Talking, Listening, Reading, and Writing
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
13

Leadership

  • The Nature of Leadership
  • The Leadership Process
  • Leader Emergence
  • The Trait Approach to Leadership
  • Behavioral Approaches to Leadership
  • Situational (Contingency) Approaches to Leadership
  • Substitutes for and Neutralizers of Leadership
  • Transformational, Visionary, and Charismatic Leadership
  • Leadership Needs in the 21st Century
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
14

Organizational Power and Politics

  • Power in Interpersonal Relations
  • Uses of Power
  • Political Behavior in Organizations
  • Limiting the Influence of Political Behavior
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
15

Conflict and Negotiations

  • Conflict in Organizations: Basic Considerations
  • Causes of Conflict in Organizations
  • Resolving Conflict in Organizations
  • Negotiation Behavior
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
16

External and Internal Organizational Environments and Corporate Culture

  • The Organization's External Environment
  • External Environments and Industries
  • Organizational Designs and Structures
  • The Internal Organization and External Environments
  • Corporate Cultures
  • Organizing for Change in the 21st Century
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
17

Organizational Structure and Change

  • Organizational Structures and Design
  • Organizational Change
  • Managing Change
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
18

Human Resource Management

  • An Introduction to Human Resource Management
  • Human Resource Management and Compliance
  • Performance Management
  • Influencing Employee Performance and Motivation
  • Building an Organization for the Future
  • Talent Development and Succession Planning
  • Summary
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
19

Stress and Well Being

  • Problems of Work Adjustment
  • Organizational Influences on Stress
  • Buffering Effects of Work related Stress
  • Coping with Work related Stress
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Critical Thinking Case
20

Entrepreneurship

  • Overview of Entrepreneurship
  • Characteristics of Successful Entrepreneurs
  • Business Model Canvas
  • New Venture Financing
  • Design Thinking
  • Optimal Support for Entrepreneurship
  • Summary of Learning Outcomes
  • Lesson Review Questions
  • Management Skills Application Exercises
  • Managerial Decision Exercises
  • Critical Thinking Case
A

Appendix A: Scientific Method in Organizational Research

  • Theory Building in Organizations
  • Scientific Method in Organizational Behavior Research
  • Basic Research Designs
B

Appendix B: Scoring Keys for Self-Assessment Exercises

  • Lesson 2
  • Lesson 3
  • Lesson 4
  • Lesson 8
  • Lesson 9
  • Lesson 13
  • Lesson 14
  • Lesson 18

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